- Established2024
- CurrencyAUD
- Game Providers49
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Gamble responsibly
Gambling can be enjoyable when it remains within your personal and financial limits. There is no guaranteed way to win, and past results do not predict future results. Games of chance are random, so a winning session does not mean that another win is due. Likewise, a loss cannot be recovered simply by continuing to play.
Before you start, decide how much time and money you are comfortable spending. Consider this amount the cost of entertainment, in the same way you would budget for other leisure activities. Once your limit has been reached, stop playing. Do not increase your budget because you are winning, losing or trying to change the result of a game.
- Only gamble with disposable income, never with money needed for rent, bills, food, education or other essentials.
- Set a spending limit and a time limit before you begin.
- Keep gambling separate from everyday financial commitments.
- Take regular breaks and avoid playing when tired, upset, stressed or under the influence of alcohol or other substances.
- Do not chase losses or borrow money to gamble.
- Remember that gambling is not a reliable source of income.
- Avoid gambling as a way to escape personal, financial or emotional difficulties.
- Keep your account details private and do not allow other people to use your account.
If gambling stops feeling like entertainment, take a break and consider seeking independent advice. Asking for help early can make it easier to regain control. You can also speak with someone you trust and ask them to help you maintain your chosen boundaries.
Tools to help you stay in control
Using practical controls can help you maintain your chosen limits. Depending on the features available on your account, you may be able to set deposit, spending or session limits, review your activity, take a temporary break or request account closure. Limits should be chosen before gambling and should reflect an amount you can genuinely afford.
Deposit and spending limits
A deposit or spending limit can restrict the amount added to or used from your account over a selected period. Choose a limit that fits your budget rather than an amount based on your previous results. A limit is most useful when it is set in advance and treated as firm. Do not increase it to continue playing after reaching the amount you planned to spend.
Time and session breaks
Long sessions can make it harder to make clear decisions. Use reminders and take regular breaks away from the screen. A short break can help you check how much time and money you have spent. If you feel unable to stop, consider using a longer break or account closure instead of continuing to play.
Account closure and self-exclusion
If you want to stop gambling, you can request that your account be closed or ask about available self-exclusion options. Self-exclusion is a serious commitment intended to prevent access for an agreed period or until further review. During this period, do not attempt to open another account or use another person's account. If gambling is causing harm, seek independent support as well as using account controls.
Review your account activity regularly to understand your deposits, withdrawals, wagers, wins, losses and playing time. If your activity is higher than expected, stop and reassess your limits. Promotional messages and offers should never influence you to spend more than planned.
Recognising the signs of gambling harm
Gambling harm can affect finances, relationships, work, study, physical health and mental wellbeing. It may develop gradually, and a person may not notice the change at first. Recognising warning signs early is an important step towards getting support.
- Spending more time or money gambling than you intended.
- Increasing your bets or deposits to feel the same excitement.
- Trying to win back money after a loss.
- Feeling restless, irritable or anxious when you cannot gamble.
- Hiding gambling activity, losses or account statements from family and friends.
- Borrowing money, selling belongings or using credit to continue gambling.
- Missing work, study, family commitments or sleep because of gambling.
- Arguing with people close to you about gambling.
- Feeling guilt, shame, hopelessness or loss of control after playing.
- Gambling to manage stress, sadness, loneliness or other difficult feelings.
One or more of these signs does not mean that you are alone or beyond help. It does mean that it may be time to stop, review your behaviour and speak with a qualified support service. You can also talk to someone you trust and ask them to help you maintain your limits.
Protecting young people and vulnerable people
Gambling is intended for adults who meet the applicable legal age requirements. Young people must not use an account or access gambling services. Keep your login details, payment methods and devices secure, and use available parental or device controls where appropriate. If you believe someone else has accessed your account, stop using it and notify the service through the available support channel.
Getting help in Australia
If gambling is affecting you or someone close to you, independent help is available in Australia. Gambling Help Online provides information, counselling and support options for people experiencing gambling concerns, as well as for family members and friends. State and territory services may also offer confidential advice, counselling and financial guidance.
You do not need to wait for a crisis before seeking support. A qualified counsellor can help you understand your gambling, make a plan, manage urges and address related financial or emotional concerns. Support can also help family members set boundaries and protect their own wellbeing.
If you are in immediate danger, feel unable to keep yourself safe or are experiencing a mental health emergency, contact emergency services or an urgent crisis service in your area. For financial concerns, consider speaking with a qualified financial counsellor before borrowing money or making major financial decisions.
A practical plan for taking a break
- Stop gambling and remove access to gambling websites, applications and payment methods where possible.
- Use account closure, self-exclusion or other available restrictions.
- Tell a trusted person what is happening and ask for practical support.
- Review essential bills, debts and available funds without trying to recover losses through gambling.
- Contact an independent gambling support service or financial counsellor.
- Replace gambling time with activities that support your health, relationships and daily routine.
Gucci9 Casino encourages every player to make informed decisions and to use responsible gambling tools whenever they are needed. If you believe your gambling is becoming difficult to control, take action now rather than waiting for the situation to worsen. Responsible gambling means knowing your limits, recognising when those limits are changing and being willing to seek help when necessary.